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Is Empathy the Next Growth Hack?

Posted by Dan O'Brien   Feb 29, 2016 9:46:49 AM

category: productivity, Sales and Operations, Sales Productivity, empathy

Broadly defined, empathy is being able to understand someone’s perspective—not just understand it, but to be able to put yourself into their shoes and experience what they are feeling. Adam Grant, an award-winning researcher and Wharton’s highest-rated professor, talks a lot about being a giver as opposed to a taker in order to achieve greater success. Empathy falls along the same spectrum of adopting prosocial behaviors in order to pursue business growth strategies. 

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