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The best practices for working with a VA and delegating to grow your business 

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Anticipating Your Customer’s Next Step with a Customer Needs Analysis

Posted by Josh Fruhlinger   Apr 16, 2018 6:22:00 AM

category: empathy, Entrepreneur Success, best practices

"How can I best meet my customer's needs?" This is the important question that ought to be in the mind of anyone proactively managing a business. To answer it, you need hard data on what those needs are.

That data comes from various sources and should end up in your CRM software such as Salesforce.com and other customer databases for detailed — and automated — study. The end result is a customer needs analysis.

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PA best practices: How to get the most out of your PA

Posted by Dusti Arab   Nov 23, 2017 4:22:00 AM

category: virtual assistants, CRM: Customer Relationship Management, best practices

You already know a virtual assistant can be an effective time manager, but what you may not know is how much more your PA (productivity assistant) is truly capable of.

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