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Why Human + AI Partnerships Will Deliver the Best Customer Experiences

Posted by Eric Taussig   Apr 29, 2017 6:00:00 AM

category: virtual assistants, remote collaboration, Company Culture


Earlier this year, HubSpot released a report on Artificial Intelligence (AI) that laid out opportunities for businesses to leverage AI in customer service and ecommerce.

Additionally, the report detailed how AI would impact nearly all facets of business and modern life in the near future, citing the rapid pace of AI company acquisitions by established technology companies like Google, Twitter, and Intel

AI versus Virtual VERSUS REMOTE

As Prialto's CEO, I have always been passionate about replacing the word "virtual" when it comes to describing human beings. But I get it. The business world needs a word to rally around, and virtual has come to mean a "remote worker" rather than some sort of computer-generated helper.

 

With that in mind, I was asked to weigh in on Hubspot's AI report as it pertained to the impact of AI on the human workplace of today as well as the future. 

Read my response article below. 

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Top 3 Reasons to Leverage CRM Software for Small Business

Posted by Mark Salunga   Apr 27, 2017 2:30:00 PM

category: virtual assistants, CRM: Customer Relationship Management, business growth


Having worked with different types of clients (we call them members) in various kinds of industries, the entire Prialto team has learned there is always a need for a contact relationship management (CRM) solution. 

We have members who are talent managers and high-performing sales executives, and others who own ad agencies, investor groups, and even professional baseball teams.

In every one of these situations, there’s more than enough ways for our members to benefit from collected data using CRM solutions for small business.  

Read about the top 3 reasons below.

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Our Members in the News: Martin Greenberg, CEO of Bedly

Posted by Deena Anreise   Apr 26, 2017 12:00:00 PM

category: Entrepreneur Success, business growth, front office support


We love it when our members and their companies are recognized in the media for their brilliance, growth, and innovation.

In this brief video interview, Prialto member Martin Greenberg, co-founder and CEO of Bedly, explains how his new platform is changing the way apartments are rented in Boston and New York.

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