Yosemite Lodge
“You rock!”
Here’s just one of the ways we make life easier for our members:
After trying unsuccessfully to book three nights at the Yosemite Lodge where he is planning to take a vacation with his wife, James, one of our members, sought my help. He gave me the dates and asked me to call the Lodge every now and then to see if any rooms become available - he was aware that the dates fell in the middle of the high season.
I called the Lodge consistently for two weeks when finally, a room freed up. Although it was only for two nights, not three, I asked the Lodge to hold the room and notified James immediately. I was hoping to add an extra night later on. I suggested to James that he take the room. He said yes, and the reservation was made.
Today I called the Lodge to see if we could extend the reservation to three days. They answered in the affirmative. I booked the extra night right away.
James was thrilled to know that he can plan his vacation the way he wanted without spending a lot of his valuable time making it happen, and I was glad to do it for him.
He sent me a succinct email that said it all:
“You rock, thank you.”
James