“Let’s just say that I am impressed. Great job!”
A wine enthusiast, Steve’s father Brent is quite particular about his wines. So particular in fact that he had trouble finding two vintages that he had to have. One was a 1999 Sylvain Cathiard Vosne-Romanée, and the other was a 2006 Domaine Ramonet Bienvenue Batard Montrachet. Steve is a Prialto member and a believer in the merits of its services. When he found out about his father’s difficulty in finding the wines, he decided to ask his Prialto assistant for help. Steve’s assistant, Eddie, then went to work. Eddie contacted around 25 stores, speaking to fine wine specialists to try and locate the wines, and to also find a retailer that delivers to Pennsylvania, where his father lives.
Although a 2006 Batard Montrachet was easier to find, a 1999 Vosne-Romanée, at about $1,200 a bottle, took more time to locate. Eddie finally found one at Christie’s auction house. After locating the specific vintages, Eddie then had to figure out why there was an issue in shipping wine to Pennsylvania. It turned out that Pennsylvania maintains one of the tightest, most restrictive liquor-control systems in the U.S. and both Steve and Brent were unaware of this. So, Eddie brought this issue to their attention, and it was decided that the wines were to be shipped to Brent’s address in New York City.
What did Brent think of Prialto’s service? Here’s his email to Eddie:
Eddie,
Let’s just say that I am impressed. Great job!
Thanks,
Brent
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